Will my chocolate melt during the hot summer months?
We are always happy to, and reserve the right to, hold orders until the weather cools. Due to the perishability of our chocolate, we use warm weather packaging and cool packs to protect the chocolate from heat during this time.
Also, during warm weather months, chocolate orders received Wednesday through Friday will ship the following Monday in an effort to avoid weekend layovers.
What shipping service does Twenty-Four Blackbirds Chocolate use?
USPS priority mail, we find the packages get there the quickest, cheapest, and with the least amount of problems that time and heat present.
Do you ship internationally?
If you’d like a product shipped internationally, please contact us here.
What if I want to expedite my shipping?
At the moment we don’t offer expedited shipping on our website. However, if you’d like to expedite your order you can contact us here and we can try to make it happen!
Can I Modify My Order After Placing It?
The easiest way for Twenty-Four Blackbirds Chocolate to change an order is to cancel your initial order, issue a refund for the full amount, and then ask you to simply place a newly modified order.
Does Twenty-Four Blackbirds Chocolate have a return or refund policy?
If you are in any way unsatisfied with your order then we do hope you’ll be in touch. Please contact us and we’ll make it right.